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Keeps freezing or crashing phone
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Alan stone |
Recently it has been freezing. Location on map in AA doesn't move. If I touch screen or try to open AA menu screen goes blank but says ABRP has encountered a problem.
If I unplug and plug back in it says I need a premium account. If I check my phone ABRP looks completely normal and says I'm logged in as a premium account.
It has done this every time it has been used beyond my normal day to day commute.
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Samuel_ABRP
ABRP Beta is now published with this fix.
Alan stone
This is the route I did last Thursday. I can't remember whe. It goes off, but it has always been when getting into built up areas, so in this case central London. On the way out i could only get it working once out of central London.
Tomorrow I am doing a 250 mile trip. I will see how it does tomorrow. If any issues I will post the route here.
abetterrouteplanner.com?plan_uuid=c791e3cd-636a-4cd8-b77e-27b913dd8643
Samuel_ABRP
I will check your route but you have to wait for the updated version for the fix to work.
Alan stone
When will the update be released, crashed in my way home from work today. Tomorrow I will have to use Google
Samuel_ABRP
Most likely this week.
Samuel_ABRP
Status changed to: Done
Samuel_ABRP
I just added a fix that should resolve this issue. Will be released with the next version (>4.1.7) so let me know if after the next update this still happens.
Samuel_ABRP
This one should be the same problem as the one you saw regarding the premium screen
abrp.upvoty.com/b/report-a-bug/premium-user-not-working/
It is fixed and will be available in the next release.
Please also provide the plan that crashed for you, so i can check on it and fix that as well.
Samuel_ABRP
Status changed to: User Feedback
Samuel_ABRP
Hi Alan,
sorry for the trouble. We are aware of the premium screen popping up sometimes and will fix that soon. It should be gone when you start the app on the phone again (no additional action needed). However that is not a really good workaround while driving.
Could you observe if the crash happens on a specific position, like for a certein instruction or anything? Could you maybe share a plan and post the coordinates where the crash happened?
Thanks!