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Incorrect calculations

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M
mhowley@howleygroup.com

See screenshot. I was trying to plan a trip in my Rivian R1S from Charlotte, NC to Universal Studios in Orlando. It says I can drive 250 miles to my first charge and when I get there I will have 43% SOC! That is way off. It implies a total range of about 440 miles! The stated range of the R1S in conserve mode is 321 miles, but the usable miles is considerably less. You should fix this! I want to have confidence in your app (and in your embedded logic in the Rivian nav planner)!

Best regards,
Michael Howley

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Linda

Status changed to: Done

M

mhowley@howleygroup.com

Screenshot - not sure it uploaded the other two times...


M

mhowley@howleygroup.com

This is regarding the ABRP app. It is not a comment about the Rivian in-car planner.


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Linda

Hi
It seems that you have happened to change the reference consumption to another number. Select your car again and save it. Then plan again and you should get a better plan.


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Linda

Status changed to: User Feedback

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Linda

Hi
There is no picture added.
We can only answer questions regarding the ABRP app not the planner in your Rivian car.