Voters 1
1
Helen (Helsinki Energy) network shows orange wrench symbols on map
- Done
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Kim Nylund |
History: Helsinki Energy ("Helen") and Virta used to operate an extensive charger network in Helsinki. Now they have parted ways (in April), and Helen operates the public chargers themselves, Virta operates private chargers.
All Helen's (ex-Virta) chargers show a wrench and 0 chargers available, and are still listed as e.g. "[Virta] Helen Haagan tori". The correct name would be [Helen] Haagan tori and a happy green symbol. Helen's details www.helen.fi/en/electric-vehicle-charging/charging-network, current status visible in their app.
Activity Newest / Oldest
Linda
Status changed to: Done
Linda
Hi
The name should be changed now so all chargers should show Helen. They have changed their backend data provider and we no longer get any status from them.
Linda
Status changed to: In progress
Linda
Hi Kim
I have asked our partner to look at this and see why we show the chargers as broken.