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Export my Drives doesn't create a file
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Bart de Boer |
I go to my drives, click export, I select a range (plenty of data in there!), hit Export, I get the Loading spinner, it disappears, then nothing. No download, also no warning from my browser (chrome on windows).
Tried 2 days ago, and again just now.
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Linda
Status changed to: Investigate
Linda
Status changed to: User Feedback
Linda
Hi Bart
Do you have the latest version of our app? Have you tried to export in another browser?
I tried to export from your account in Chrome and it works here.
Bart de Boer
It works sometimes for small date ranges, never for anything more than a week (at least on date ranges that interest me, for example 14-21 july). Seems to have to do with the amount of date. In any case, it's very unreliable, and the exceptions I've pasted here happen most of the time when it fails.
Linda
There seem to be a bug that we need to fix.
Bart de Boer
Doing a week gives me a different exception:
ncaught (in promise) Error: timeout of 4000ms exceeded
at e.exports (824.37bf498b.js:2:2296478)
at v.ontimeout (824.37bf498b.js:2:2291695)
e.exports @ 824.37bf498b.js:2
v.ontimeout @ 824.37bf498b.js:2
Promise.then (async)
r @ 824.37bf498b.js:2
s @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ main.61ab8981.js:1
aI @ main.61ab8981.js:1
(anonymous) @ main.61ab8981.js:1
r @ 824.37bf498b.js:2
s @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ main.61ab8981.js:1
Promise.then (async)
(anonymous) @ main.61ab8981.js:1
r @ 824.37bf498b.js:2
s @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ main.61ab8981.js:1
(anonymous) @ main.61ab8981.js:1
onPress @ main.61ab8981.js:1
onPress @ main.61ab8981.js:1
onClick @ 824.37bf498b.js:2
Ie @ 824.37bf498b.js:2
He @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
Nr @ 824.37bf498b.js:2
Fr @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
ll @ 824.37bf498b.js:2
De @ 824.37bf498b.js:2
Ur @ 824.37bf498b.js:2
Gt @ 824.37bf498b.js:2
Wt @ 824.37bf498b.js:2
Bart de Boer
It does seem to work for a much smaller range, 2-3 days; then I don't get this error
Bart de Boer
Uncaught (in promise) TypeError: Cannot read properties of null (reading 'details')
at main.61ab8981.js:1:2637395
(anonymous) @ main.61ab8981.js:1
Promise.then (async)
r @ 824.37bf498b.js:2
s @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ main.61ab8981.js:1
aI @ main.61ab8981.js:1
(anonymous) @ main.61ab8981.js:1
r @ 824.37bf498b.js:2
s @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ 824.37bf498b.js:2
(anonymous) @ main.61ab8981.js:1