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Elevation not appearing reliably in My Trips

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Matthew Hunt

This has been happening for at least a few weeks. Elevation data does not appear in My Trips anymore. The other graphs work normally. The problem occurs on the desktop website and iOS and iPadOS apps. If I go back to older trips (like November 2023), the elevation appears.


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Mattias_ABRP

Status changed to: Done

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Mattias_ABRP

Your live data source seems to sometime report 0 for elevation which results in this issue. Data like this is now filtered away to not give the same confusing view as you got in this example.


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Mattias_ABRP

Status changed to: In progress

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Matt_ABRP

Status changed to: Investigate

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Matthew Hunt

Yes, live data is working. SoC is shown in one of the two screenshots. The two screenshots are from the same trip. The SoC graph disappears when I switch to elevation.


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Bo_ABRP

Status changed to: User Feedback

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Bo_ABRP

Is your live data from the vehicle working? Your screenshot does not seem to show SoC either. The lookup of elevation may be tied to getting valid live data.


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Katya_ABRP

Status changed to: Investigate