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Electrify America stations not showing

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W. E. Coyote

When I both plan a route and just look in an area, Electrify America does not show up. I have made EA a preferred network (one thumb up) and I still get nothing.

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Jon Carrino

This is happening again. Planning a trip for Thanksgiving and even with EA as the only preferred network, it is never routing me to an EA station, always a different one. Has this issue returned? Help!!!


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Katya_ABRP

Status changed to: Done

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Toby

I'm trying to plot a route along I-70 from Denver to Utah and most of the EA chargers are not showing in your map or routing process. It offers me the station in Edwards, but not Frisco, Glenwood Springs, or Grand Junction. They're not even greyed out, they're just not there.


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Katya_ABRP

Status changed to: In progress

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Katya_ABRP

Status changed to: Investigate

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Jon Carrino

Here is a route from Santa Fe, NM to Winslow, AZ. There are EA Chargers in Albuquerque, Grants, and Gallup, NM, that should show as valid options to charge at. I also included a screenshot of my charger preferences. I came from CA to NM on that route, so I know it will work backwards.


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Jon Carrino

Same for me, the EA stations are not showing up as option, and that's all I have between me and home. Please fix this ASAP!


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David Taggart

Also an issue for me. I cannot see ANY EA stations.


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John Lodge

Let's hope this gets fixed REAL SOON. I'm headed back home on Friday and NONE of my routes work I already setup won't work as Electrify America stations no longer show up anywhere in the app or map since the update to 4.4


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Alan Seawright

Got on here to post this. I'm seeing SOME EA stations, but far from the whole network.