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Electrify America Station Preferred But Not Routed

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Jon Carrino

This is happening again. Planning a trip for Thanksgiving and even with EA as the only preferred network, it is never routing me to an EA station, always a different ones. This happened last year around this time. Has the same bug returned? Help!

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Linda

Status changed to: Done

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Jon Carrino

Here is the trip link as request.
abetterrouteplanner.com?plan_uuid=c68e5239-956a-4ae3-9254-2b1dec04df02

It does look like it is working again. I killed the app and reran the trip and it selected only EA stations. Hopefully this will be a permanent fix. Thanks!


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Linda

Status changed to: User Feedback

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Linda

Hi Jon
We have fixed it now so kill the app and make a new plan and the EA chargers will show up.


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Jon Carrino