Every time I change the departure % the app won't do it
2023-08-27 -
Activity
Newest / Oldest
Katya_ABRP
Status changed to:
Closed
Craig P
Same problem. I set the percentage and it defaults back to live data. iPhone 13, 2020 Tesla
Michael Orthen
Got the same issue but I believe this wasn't there some months ago.
Here's how to reproduce:
- select a destination
- blue button is in "calculation mode"
- press blue button, route is calculated (blue button is in "start navigation mode")
- change departure soc
- blue button is still in "start navigation mode" instead of "calculation mode" to calculate again with changed settings.
- you have to click reset and then the blue button let's you recalculate with changed settings
Linda
Hi Michael
Would it be possible for you to record your phone screen while doing these steps so our developer can look at it?
Ruth Winnett
I try to do it in the plan, see image says 60% but when I click the tick it stays on the % I had it on before
Linda
Hi
I can see on your account that you have not selected a vehicle. That can be the problem.
Linda
Status changed to:
User Feedback
Linda
Hi Ruth
Which phone do you have? Do you change the percent in the settings or in the plan?
Activity Newest / Oldest
Katya_ABRP
Status changed to: Closed
Craig P
Same problem. I set the percentage and it defaults back to live data. iPhone 13, 2020 Tesla
Michael Orthen
Got the same issue but I believe this wasn't there some months ago.
Here's how to reproduce:
- select a destination
- blue button is in "calculation mode"
- press blue button, route is calculated (blue button is in "start navigation mode")
- change departure soc
- blue button is still in "start navigation mode" instead of "calculation mode" to calculate again with changed settings.
- you have to click reset and then the blue button let's you recalculate with changed settings
Linda
Hi Michael
Would it be possible for you to record your phone screen while doing these steps so our developer can look at it?
Ruth Winnett
I try to do it in the plan, see image says 60% but when I click the tick it stays on the % I had it on before
Linda
Hi
I can see on your account that you have not selected a vehicle. That can be the problem.
Linda
Status changed to: User Feedback
Linda
Hi Ruth
Which phone do you have? Do you change the percent in the settings or in the plan?