A charger added manually via +Waypoint button to a plan. Then manually set charging to 50 kW and time to 0h 30m. Calculate route, and the charging time inflates, for example to 41m.
Change charging power to 200 kW and replan, now it inflates to 1h 5m.
Charge time calculation is wrong on 50kw DC charging point :
31 min instead of 15 min in real
Sorry for the much delayed response. We can see this is still an issue and we'll be looking into it.
20kWh are not charged in 15mins. A maximum of 12.5kWh can be charged in 15mins on a 50kW charger. It is also dependant on the voltage, as it only supplies 50kW when a specific charge level is reached (125A max normally, so only on 400+V you really get 50kW).
It's not 20kw but 13,4kw ans that's right, I made a mistake, the charge spend 17 min. It's a real case.
Yesterday it showed 20kWh that should be charged. Now it shows even less, so looks like we were talking about different values. I could see when manually changing to a longer charge that the charge time is a bit off. So we will check again.
this is a regular route for me, and this charging station is always avoided in the calculation because the charging time is too long compared to reality.
Hey Jan, sorry for not getting back to you earlier. We have started to look at this issue and will get back to you shortly with more information and have it fixed.
thanks for making us aware of this. if you could create a plan which replicates this issue and paste the URL or plan_uuid here we can look further into why this happens.