When NIO ES8 is selected, the chargers disappear from the map. It calculates trips correctly, but if you want to choose a different charger it's not possible.
2022-01-09 -
Activity
Newest / Oldest
Samuel_ABRP
Status changed to:
Done
Samuel_ABRP
Status changed to:
Investigate
A
174835
Yes, it's enabled, but you can see on the map behind that no chargers are shown, no matter how much you zoom in.
The chargers don't disappear right after choosing the NIO, but after changing zoom yes.
Samuel_ABRP
Chargers disappear when zoomed out too much. We don't show them as it will look messy when zoomed out and then it does not provide much information anymore. Does it show chargers, when more zoomed in?
A
174835
No, they don't appear even when I zoom in all the way.
EDIT: I was testing it a bit and I also get the same behaviour with MG5 Long Range and Renault Megane EV60.
Samuel_ABRP
Thanks, i can see it now as well. we will check.
Samuel_ABRP
Please try again. Should work now.
A
174835
Thanks, it works now. However, the Megane EV60 is no longer available.
Samuel_ABRP
Status changed to:
User Feedback
Samuel_ABRP
NIO ES8 only supports CCS as fast charger (in our model). Please check if CCS is enabled in fast charger settings.
Activity Newest / Oldest
Samuel_ABRP
Status changed to: Done
Samuel_ABRP
Status changed to: Investigate
174835
Yes, it's enabled, but you can see on the map behind that no chargers are shown, no matter how much you zoom in.
The chargers don't disappear right after choosing the NIO, but after changing zoom yes.
Samuel_ABRP
Chargers disappear when zoomed out too much. We don't show them as it will look messy when zoomed out and then it does not provide much information anymore. Does it show chargers, when more zoomed in?
174835
No, they don't appear even when I zoom in all the way.
EDIT: I was testing it a bit and I also get the same behaviour with MG5 Long Range and Renault Megane EV60.
Samuel_ABRP
Thanks, i can see it now as well. we will check.
Samuel_ABRP
Please try again. Should work now.
174835
Thanks, it works now. However, the Megane EV60 is no longer available.
Samuel_ABRP
Status changed to: User Feedback
Samuel_ABRP
NIO ES8 only supports CCS as fast charger (in our model). Please check if CCS is enabled in fast charger settings.