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Car connection status incomplete
- Done
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R |
VW.iD4'2023 |
Cannot connect car to OBD. Please advise
Activity Newest / Oldest
Linda
Status changed to: Done
VW.iD4'2023
DELETE
Linda
Status changed to: User Feedback
Linda
Hi Robert
If you go to the settings and click at your car and then Live data do you have the option that shows on the image?
If you have that option do you get a message that is does not work or what happens?
VW.iD4'2023
I have the option. It just says that "Car connection status incomplete".
Maybe it's because you guys don't have the 2023 id.4 model in the app?
Linda
Yes if we don't have the car in the app it also does not have OBD support.
VW.iD4'2023
Why is it taking so long to put a 2023 id.4 to the supported cars? It's a pretty popular car.
Linda
We have a lot of cars to add. Before we add them we need to collect information and make various calculations so that it functions correctly when planning. For it to work with OBD, additional information is needed.
VW.iD4'2023
Whatever it takes, I can help. I have OBD11 and willing to send over data for you to add this car.