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Can’t link Tronity with active ODB

  • Done

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Sébastien Toussaint

With 4.2.6 version, I’m supposed to be able to add a Trionity connection on top of a ODB one.
But I can’t make the connection with a current ODB active connection.
Once « allow » is done on Trionity webiste, after going back to the app, nothing happen.

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Bo_ABRP

Status changed to: Done

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Sébastien Toussaint

Yes working now. But I had to « kill » the app to see the trionity connection enable.


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Khalid BUKHUTH

Indeed, things seem to be a lot better.

For the first time I see both OBDII adapter and Tronity in car configuration, even after opening and closing ABRP a few times.

I’m not completely sure but I think that on my last trip, I had SoC level from Tronity during a trip instead of live data from the OBDII, so there was a little delay between real SoC and ABRP information on my CarPlay display.

Actually my car is charging, and I have real SoC in ABRP (that was not the case before).

I will try a few trips before telling you if it’s completely OK 👍

Thank you ABRP team !


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Bo_ABRP

Status changed to: User Feedback

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Bo_ABRP

We have fixed a few issues around dual live data the last couple of days - please let us know if it works for you now.


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Wilko van Faassen

Looks stable now, the connection came back without intervention and ABRP stays connected to Tronity for de last couple of days.


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Ygriega

I'm facing the issue the complete day now. No connection possible... What I tried:
- Register via iOS app (killed the app several times, removed account and added it again, removed the car and created it again...)
- Register via Android app
- Register via desktop browser (virtually the same as in the iOS app)
- Removed "Iternio Planning AB" in the Tronity app (third party apps)
- Tried to establish the link again

It never worked - when the OAuth token is sent back to ABRP, it doesn't seem to react to the token.


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Wilko van Faassen

Had connected Ionity in the PC Browsers, but it gone after a day.


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Khalid BUKHUTH

Same here. Settings are not saved forever so it’s not completely solved


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Bo_ABRP

Status changed to: Investigate

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Laurence Kiernan

Able to link Tronity via my PC and their website and it appears under vehicle details in the app on the phone but there is no live data being transferred.


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Laurence Kiernan

Now working properly, kill the app on your phone and reopen.


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Khalid BUKHUTH

It seems that there is a workaround : I was able to link it using a browser on my computer instead of my mobile app.


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Khalid BUKHUTH

Got exactly the same issue. I tried to remove the ODBII connection first but I have the same behaviour. It seems that we can’t add Tronity at all actually, eventhough the authentication process goes well on their website.


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Sébastien Toussaint

Working! Thanks!!


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Khalid BUKHUTH

FYI, it was OK on my computer (showing both OBDII connection and Tronity connection) but as soon as I used my car this afternoon, I checked on my phone, and it still shows no data connection for over the air section :(