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Cannot save user preferences in Web version (Microsoft Edge)


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Nigel Ayton

I enjoy using ABRP and find it very helpful. Thank you.
One irritant though, is that every time I start the app in the web version on my PC, I log in and have to reset my User Interface to my local language (English - UK) and units (£ British). Is there any way that I can save these in my profile so that I do not have to reset them every time I log in? Many thanks.

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Katya_ABRP

Status changed to: Investigate

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Nigel Ayton

I am using MS Edge and have accepted cookies. Version 106.0.1370.52 (Official build) (64-bit).

I have since discovered that, after I login, if I do a page refresh, my Preferences (Language; Units) do get restored. It is most evident in the date format where the default is the American (MM/DD/YYYY) whereas my preference is for British format (DD/MM/YYYY).

But this does not happen if I just do other activity after logging in, such as creating a new route or loading a saved plan. I have to do that and then also separately refresh the page to get my preferences loaded. Now that I know that, I will make a point of always doing a page refresh after I login. But it would be good not to have to do that.


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Katya_ABRP

Hi Nigel,

Thank you for clarifying. For the moment we'd advise to use a different browser such as Google Chrome or Mozilla Firefox as the issue is not present in these.

/Katya


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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Nigel,

What browser and version thereof are you using when this happens?
Have you accepted the cookie request?

/Katya