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Cannot avoid specific charger


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Jon lovell

Powerstop Bristol uk. you cannot avoid charger in route planner as it keeps coming back up.

A

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Bo_ABRP

Status changed to: Closed

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Jon,

It might be that the charger you're attempting to avoid in network preferences is said to belong to a network which has too few chargers to its name in our database, for us to actually consider it a network to list in the network preferences settings.

Would this be the charger you tried to avoid? abetterrouteplanner.com/?charger_id=58317093

/Katya


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Katya_ABRP

Status changed to: Investigate

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Jon lovell

Hi Samuel thank you for your reply. either add it to permanent ignore or in a route plan. The same happens for " Porsche CP" even though the only choice in the ignore list is "Porsche smart mobility solutions"

App 4.2.9 (1040) IPhone 12 Pro. IOS 15.6.1


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Samuel_ABRP

Status changed to: User Feedback

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Samuel_ABRP

Hi, what exactly did you try to avoid it? Did you add it to permanent ignore list or did you try to avoid it temporarily during planning?

Also which app version did you use and which phone? Or does this happen on web?