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Can not remove first starting point


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Anjo Schuite

I ever started with ABRP in Amsterdam. After that every new route starts in Amsterdam; can not change that. Also can not remove the old routes to start again. Tronity does not start at the moment I open ABRP. I am on Holidays now while I preparated all including connection with android auto, but ABRP does not do what I ask for. Regards

Anjo Schuite

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Activity Newest / Oldest

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Katya_ABRP

Status changed to: User Feedback

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Katya_ABRP

Hi Anjo,

The position we get for your car from Tronity is currently one in Amsterdam. Thus anytime you're starting out from 'my position' we'll take this car position.

Here's how you can reset the connection;
www.iternio.com/faq?questionId=eb5eb053-594a-40db-8ca1-2e98f829bece&appDefId=14c92d28-031e-7910-c9a8-a670011e062d

Let me know how it works for you.

Should it not work you can temporarily use the workaround and do 'override car position' (you'll find this option at the bottom of the vehicle settings menu). We'll then use your phones location instead of the location provided by Tronity for 'My position'.

/Katya


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Anjo Schuite

buy, tell the social media this conversation. For a stating firm you are bad in after sales. Just answer the question: how to remove old plans (as you call them) / starting points so I can start with a new starting position.


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TomTomZoe

But sharing a plan gives ABRP the opportunity to investigate your issue, so they can reproduce your issue.


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Anjo Schuite

Please ask me things that are relevant but better, give a solution. To share a plan gives no extra value for the problem.


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TomTomZoe

Hi Anjo
Can you share your plan if possible, so one can have a look at it.