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BLE dongle not working


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John Sunderland

Since 7th May update I can no longer get live data from my Zoë using the dongle. It reports connected but fails to retrieve data. Android Auto icon cycles grey-ble-green a couple of times and ends up.green, but reported vehicle battery % rapidly diverges from the truth. Looks like a single update is (sometimes) obtained at start of drive but nothing afterwards, but ABRP continues to report a viable connection. Checking settings page for car will show connected, but also a last update a long time ago. Connection status can remain on connected even after drive is complete and the phone is away from the car. Have not had live data on a single drive this week. Please fix!

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Katya_ABRP

Status changed to: Closed

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Samuel_ABRP

Status changed to: User Feedback

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Samuel_ABRP

Hi John,

does the connection work properly in the app only, so if you do not use AA?

Does the connection get lost when connecting AA, or could you never establish a connection?

If it is related to AA, does it work, if you force close the app, and start it from within AA, without starting the app on the phone before?


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John Sunderland