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Bad plan as it does not like a section of highway


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Ken G

I tried to get it to go over a section of the highway and have managed to narrow it down through adding a bunch of extra waypoints - abetterrouteplanner.com/?plan_uuid=47810c5f-7dae-4925-9cb0-0ba5c4740e5e

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Ken G

Looking at the charger in Vegreville it notes in ABRP that "The charger has limited access or function and is not used in automatic planning". Not sure why that is, plugshare shows it as up as does Flo (the charging provider).


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Katya_ABRP

Hi Ken,

That is likely not related but I'd be happy to have a look if you provide a link to the specific charger.

This status is generally automated for locations that seem to be at customer parking, parking garages etc. and most often it is set by the data provider, not us.

/Katya


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Ken G

Here is the charger that is indicated as not being available - abetterrouteplanner.com/?charger_id=64264636


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Katya_ABRP

Hi Ken,

Thank you. Yes, we're getting data from our data partner that this locations access is restricted. It is likely auto-generated based on the proximity to the store.

I've reported it to them so that they can have it changed.

/Katya


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Katya_ABRP

Status changed to: Investigate

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Katya_ABRP

Hi Ken,

I've looked at the plan and this is not an OSM (map) or traffic data issue. We just somehow refuse to route past some points likely because we're unable to fulfil the SoC requirements set in settings for all the waypoints added along the route.

We'll need to take a closer look at this to understand why.

/Katya