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App has dropped my subscription
- User Feedback
- Subscribe
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I have paid my subscription until September 2024, and the app has lost my settings and every time I go to put my setting back in, it keeps asking me to subscribe again. I paid £39.99 already, I do not expect to have to pay again until September (if I want to continue using the service).
Please advise
Thank you
Activity Newest / Oldest
Linda
Status changed to: User Feedback
Linda
Hi
You have probably two accounts and are logged in to the wrong one. If it does not work out for you please contact support in the app under Support & feedback.