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Android auto shuts down
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Carsten N |
Every time I try to load in my route. The map does not load. Then it prompts a message saying android auto closed due to an Unexpected error. Pressing ok the. Loads the map but the route is not in. So basically the premium function does not work. Google Maps, clever ect. Other apps work just fine. Only abrp fails to function. The car is a Kia Ev6.
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Samuel_ABRP
Status changed to: Done
papymomo
Bonjour,
Il se passe exactement la même chose pour moi en ce moment : Même message sur l'écran de la voiture et mêmes dysfonctionnements.
Je suis en version 4.4.6 (2335)
Pouvez vous faire quelque chose ?
D'avance merci
Samuel_ABRP
Hi, this seems to be a different issue. Please try uninstalling ABRP and reinstall it, and let me know if that helps already. We had some issues with the map renderer library we use, after updating ABRP and the errors reported by you look similar to those errors. The only solution so far that helped was reinstalling the app.
papymomo
J'ai désinstallé et réinstallé et ça à l'air de mieux fonctionner. En tous cas, je n'ai plus le message d'erreur sur l'écran de la voiture.
Merci😉
Samuel_ABRP
Status changed to: In progress
Samuel_ABRP
Status changed to: User Feedback
Samuel_ABRP
Hi Carsten,
could you please provide some more details, when exactly this happens? Does it only happen when you start ABRP from AA but app is not active? Does it work, if the screen of the app is on and then you connect to AA and open ABRP on AA?
Carsten N
It happens no matter what I do. If I start the route on the phone app and connect. The map never loads or abrp crashes on AA. If I connect the phone to AA and open abrp from AA the map loads. But I can not search. I can not load saved routes that I saved on phone.
Only thing I could do was not plan a route and the map loads after some time. But I can not use any function of the app in AA. Works fine on phone. But it removes the idea of running it. So yeah. Not a good experience so far.
Samuel_ABRP
According to crash logs there was a crash reported for your account. I prepared a fix, to avoid that crash, that should bring back the intended behaviour. I'll let you know once it is available so you can test it.
Samuel_ABRP
Hi Carsten,
Version 4.4.6 should fix this issue for you. It should be available in the play store soon. Please let us know if this solves the issue for you.
Carsten N
Wow. Thanks allot. I hope it will be in the app store before Sunday when I drive home from Italy. Will be very interesting to see. And thank you for fast support.
Samuel_ABRP
Hi Carsten, as we did not hear back from you I assume this issue is solved?
Carsten N
Hello. This is correct. The update resolved the issue. Thank you very much.