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ABRP won’t open in Tesla Browser


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Bryson Hicks

Just purchased a 2024 Model Y. When trying to open ABRP in the Tesla browser I will frequently get Error Code: 9. Sometimes I will open and run no problem, but most of the time I get this. Restarting the display does not fix it. Using the full screen YouTube browser exploit has the same issue.

This issue has continued for the 3 days I’ve had it.


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Katya_ABRP

Status changed to: Closed

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Jakub Mendys

Clearing the browser cache helps, but the browser will fail again after a few minutes. And each time you clear the browser cache you need to log in to ABRP (and all other applications).


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Fjelsten

On the latest Tesla release (and it's the same for beta....) it may work for approx 2 mins after which the browser crashes and restarts.
Memory issue?


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Souhail

on the Tesla model y and after the latest update (2024.8.7), When I try to open ABRP in the Tesla browser, I often get the error code: 9. Sometimes I open and course without problem, but most of the time I get it. The soft screen rearrangement remains and clearing the cache does not correct it.


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Linda

Merged with: When I try to open ABRP in the Tesla browser, I often get the error code: 9

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Souhail

I too have the same problem after I installed the latest update 2024.8.7. (before this update everything worked fine).


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Souhail

I too have the same problem after I installed the latest update 2024.8.7.


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Bo_ABRP

Status changed to: User Feedback

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Bo_ABRP

Which Tesla firmware version are you on?


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Bryson Hicks

Currently on 2024.3.10. However, I just did an update and am not sure what I was on before. Pretty sure it was some revision of 2024.3.


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Linda

Status changed to: Investigate