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Stephan Neuser-Bostel |
Currently, when I start ABRP in my vehicle's Android Auto, all I get is a canvas. It only becomes functional once I manually start the app on my phone.
Other apps do work regardless of running or not on my phone, examples being Google Maps or Spotify.
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Stephan Neuser-Bostel
Dear ABRP Team
Thanks for those updates - and yes, it works.
I appreciate your support, and as far as I am concerned, you can close this ticket.
Samuel_ABRP
Hi Stephan,
this is a problem we are aware of for certain device and OS combinations. As a workaround you could go to app settings (long click ABRP icon), then scroll down to advanced settings, and enable the toggle button "Display over other apps", that should make it work again. Then you don't have to start the app before connecting anymore.
Katya_ABRP
Status changed to: Investigate
Stephan Neuser-Bostel
Hi Katya
Happy to provide all the information you need. After all, I am a retired BA and Software QA Engineer ;-).
So here we go:
- the screenshots you asked for are attached
- the ABRP version is: 4.7.2
- Android Auto Version: 10.9.634644-release
- my device: Pixel 3a, running Android 12 (cannot upgrade any further)
- my car: Cupra Born (software versions shown in one of the screen shots), wired connection to my device
To recreate the issue:
- on your device, make sure that ABRP is NOT running
- connect to the vehicle (wired connection)
- on the vehicle's screen, start Android Auto.
- using the vehicle's display, start ABRP -> note that the screen is blank (see screenshots)
- on your device, start ABRP -> only then does the system become fully functional.
- I repeated the above steps with changing Battery Usage setting from 'optimised' to 'unrestricted'. This made no difference.
I hope this helps. If you need more information, please don't hesitate to ask.
Cheers
Stephan
Katya_ABRP
Status changed to: User Feedback
Katya_ABRP
Hi Stephan,
Please provide more information.
- A photo/screenshot of this 'canvas' screen would be great.
- ABRP app version
- Android version
- Device model
/Katya
Katya_ABRP
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