Is there any problem with Tesla account connection? I don't get data of my car.
Katya_ABRP
Merged with:
Tesla account connection
Katya_ABRP
Merged with:
Driving through Switzerland - no connection with my Tesla - erroneous navigation etc
R
Ronald Auwens
Readdes my car including removing the connection and reconnecting. No connection to Tesla etc (using live data link)
Katya_ABRP
Merged with:
Unexpected Error when linking Model Y
A
Hi,
Noticed my 2023-2024 Model Y Performance wasn’t getting live data in the app, so decided to unlink and link it again. Now I’m getting an “unexpected error” though and have been stuck here all night. Please assist.
Katya_ABRP
Merged with:
Tesla Linked, No Live Data syncing.
S
Soppy Sop
Have tried to disconnect and reconnect the link between my Tesla and ABRP multiple times. Live data does not update. I have uninstalled the app. I have re-added the vehicle. I’ve even updated my phone. Please advise on how to get syncing with live data resumed for my trip. I’ve been able to use the live data in the past with no issue. Disconnected in the last two day. Thank you.
Katya_ABRP
Merged with:
ABRP lost connection to Tesla model 3 with iPhone App
H
Harro Hagedorn
Lost connection of ABRP with IPhone App to Tesla model 3 model 2020 cannot be restored immediately. Next day it works again. Any hint?
Bo_ABRP
Status changed to:
In progress
Bo_ABRP
An update from our side, we have not forgotten about this! We are working hard to add streaming live data from Tesla into our systems and will let you know when we have everything in place. In the meantime the live data has some known limitations such as a limited number of calls per day.
Katya_ABRP
Merged with:
Verbindungsprobleme
M
Mantsch Andreas
Hi, ich kann mich auch seit ein paar Tagen mit den Teslas nicht verbinden. Ein Grund wieso ich den Premium Account gemacht habe, ist das Fahrtenbuch. Das funktioniert nun nicht mehr. Ich weiß, ihr arbeitet daran. Gibt es eine Chance das es wieder wird wie vorher? Ansonsten macht für mich das Premium kaum einen Sinn. Live Daten sind auch keine da.
Linda
Hi Rafał
It seems that you are connected now. Is that correct?
Martin Haeberli
mine not connecting also
R
Ronald Auwens
Some more detail: ABRP app picks up older positions of my Tesla, and has a default 53% battery level. Again disconnected and reconnected to the live Tesla API, but keeps reporting that no live data is available (although sometimes updates the car position)
R
Ronald Auwens
R
Ronald Auwens
Looks like Tesla API can’t be reached (working well for other apps though so suspect a ABRP issue)
Frank Plate
App does not show live data, because of connection error
Linda
Merged with:
Mytesla Connection Ertor
Linda
Hi Mantsch
We are working on getting the Tesla connection working again.
D
Derek Woolery
Even though I have unlocked and reconnected my Tesla three times it still shows as not connected in the setting and there is no live data while driving. I am running iOS 18.1 and the app version will be in the pictures.
Bo_ABRP
Merged with:
Vehicle not connecting
Bo_ABRP
The Tesla Fleet API we use to get live data for Tesla owners has been severely rate limited by Tesla and we are only allowed to make a limited number of calls per day and vehicle, which in turn has lead to our servers getting blocked entirely.
Currently the Tesla live data will be limited to one update per minute to save on calls and many of you will have to Unlink and Link your vehicle again to regain live data.
Fortunately all settings, calibration and previous data for your car in ABRP will remain.
J
Johannes
Thanks for the fix. Does that mean, that ABRP connection over the air via Tesla are unstable, and if so, when do will you provide a more stable solution?
Thanks and kind regards
Bo_ABRP
We will continue and reach out to the Tesla Fleet API team to get this solved ASAP.
J
J
Johannes
Again disconnected.
Would like to get refundet part of My subscription fee please.
Such problems are not part of our agreement on how ABRP works.
Thanks and kind regards.
Linda
Hi Johannes
If you want a refund you need to contact support through the app. Go to the settings and scroll down to Support & feedback.
Katya_ABRP
Merged with:
Connection Error
Tolga Özhan
Over the air live data connection form Tesla model Y is unsuccessful from today.
Zerbin Singleton
The live link stopped working, and when I tried to relink it I got the error message unexpected error has occurred
1627046
5.0.9
Katya_ABRP
Merged with:
2017 Model S 75D link won't work
Katya_ABRP
Merged with:
Tesla API
Maxim Makarenkov
Second day, the car does not connect to the Tesla account. Writes unexpected error.
Daniel (ReyDaNap)
Can‘t connect to my Tesla since 2 days. „unexpected error“.
Katya_ABRP
Merged with:
Tesla - No Connection
J
Johannes
The connection stopped yesterday during a trip, Oct 1, 2024 at 1 pm MEST, thus sleeping mode is not the reason for disconnecting.
Reconnection failed, too, as many others already have posted here recently.
Thanks for fast solution and kind regards
Katya_ABRP
Merged with:
Tesla model S disconnected during drive
A
acid
For me it is up and running. Thank you!
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Linda
Status changed to:
User Feedback
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Just checked, my car is still on 2024.26.100, so it’s not the Tesla software upgrade causing the issue. I’ll cancel my ABRP subscription if this is not fixed soon.
Robert Lidak
Hi. The same story.
For a few days now, I've been having trouble connecting my Tesla to ABRP. Everything was fine, and suddenly there's no connection. I've tried deleting the car, re-adding it, removing the app, logging out of it, and nothing seems to work.
H
TheNewHP
This morning 2024.32.6 was installed on my Tesla model 3. Since the installation, I face this issue too. Deleting the access in my Tesla account didn't solved the issue. Several tries from Android and iOS, resulted in the aforementioned error. Very inconvenient no trip registration.
A
Greg S (EVguy)
I also deleted the permissions in my Tesla profile and tried to connect from the start. Same error as everyone else.
M
Mateusz
Same story here. Unlinking and linking again gives an „unexpected error”. Also the email from tesla about granted access for abrp came but app still is not linked. Multiple attempts to link gives the same error.
J
Johannes
Connecting via TRONITY-App works fine, however, a direct connect would better.
Thanks for a solution ASAP.
G
Gary Strydom
Same here
P
Patrick Dressel
Same here but still 1 day. Cannot reconnect to Tesla
Daniel (ReyDaNap)
Also deleting the old connection and reconnecting doesn‘t help.
J
Johannes
Same with my account at same car :-(
Reconnection unsucessfull, too.
The connection stopped yesterday during a trip, Oct 1, 2024 at 1 pm MEST, thus sleeping mode is not the reason for disconnecting.
Thanks for fast solution and kind regards
Activity Newest / Oldest
Jacek J
Same for me
Katya_ABRP
Hi Jacek,
Upvoty is no longer in use and no tickets will be handled here anymore. Please visit our new feedback portal. You'll find this ticket exported here; abrp.featurebase.app/p/abrp-not-connecting-to-tesla-2
Jacek J
Same for me
Katya_ABRP
Hi Jacek,
Upvoty is no longer in use and no tickets will be handled here anymore. Please visit our new feedback portal. You'll find this ticket exported here; abrp.featurebase.app/p/abrp-not-connecting-to-tesla-2
Jacek J
there is no way to connect with my Tesla 3.
Katya_ABRP
Hi Jacek,
Upvoty is no longer in use and no tickets will be handled here anymore. Please visit our new feedback portal. You'll find this ticket exported here; abrp.featurebase.app/p/abrp-not-connecting-to-tesla-2
Katya_ABRP
This ticket has been moved to our new feedback portal;
abrp.featurebase.app/p/abrp-not-connecting-to-tesla-2
Rafał Modzelewski
Is there any problem with Tesla account connection? I don't get data of my car.
Katya_ABRP
Merged with: Tesla account connection
Katya_ABRP
Merged with: Driving through Switzerland - no connection with my Tesla - erroneous navigation etc
Ronald Auwens
Readdes my car including removing the connection and reconnecting. No connection to Tesla etc (using live data link)
Katya_ABRP
Merged with: Unexpected Error when linking Model Y
Hi,
Noticed my 2023-2024 Model Y Performance wasn’t getting live data in the app, so decided to unlink and link it again. Now I’m getting an “unexpected error” though and have been stuck here all night. Please assist.
Katya_ABRP
Merged with: Tesla Linked, No Live Data syncing.
Soppy Sop
Have tried to disconnect and reconnect the link between my Tesla and ABRP multiple times. Live data does not update. I have uninstalled the app. I have re-added the vehicle. I’ve even updated my phone. Please advise on how to get syncing with live data resumed for my trip. I’ve been able to use the live data in the past with no issue. Disconnected in the last two day. Thank you.
Katya_ABRP
Merged with: ABRP lost connection to Tesla model 3 with iPhone App
Harro Hagedorn
Lost connection of ABRP with IPhone App to Tesla model 3 model 2020 cannot be restored immediately. Next day it works again. Any hint?
Bo_ABRP
Status changed to: In progress
Bo_ABRP
An update from our side, we have not forgotten about this! We are working hard to add streaming live data from Tesla into our systems and will let you know when we have everything in place. In the meantime the live data has some known limitations such as a limited number of calls per day.
Katya_ABRP
Merged with: Verbindungsprobleme
Mantsch Andreas
Hi, ich kann mich auch seit ein paar Tagen mit den Teslas nicht verbinden. Ein Grund wieso ich den Premium Account gemacht habe, ist das Fahrtenbuch. Das funktioniert nun nicht mehr. Ich weiß, ihr arbeitet daran. Gibt es eine Chance das es wieder wird wie vorher? Ansonsten macht für mich das Premium kaum einen Sinn. Live Daten sind auch keine da.
Linda
Hi Rafał
It seems that you are connected now. Is that correct?
Martin Haeberli
mine not connecting also
Ronald Auwens
Some more detail: ABRP app picks up older positions of my Tesla, and has a default 53% battery level. Again disconnected and reconnected to the live Tesla API, but keeps reporting that no live data is available (although sometimes updates the car position)
Ronald Auwens
Ronald Auwens
Looks like Tesla API can’t be reached (working well for other apps though so suspect a ABRP issue)
Frank Plate
App does not show live data, because of connection error
Linda
Merged with: Mytesla Connection Ertor
Linda
Hi Mantsch
We are working on getting the Tesla connection working again.
Derek Woolery
Even though I have unlocked and reconnected my Tesla three times it still shows as not connected in the setting and there is no live data while driving. I am running iOS 18.1 and the app version will be in the pictures.
Bo_ABRP
Merged with: Vehicle not connecting
Bo_ABRP
The Tesla Fleet API we use to get live data for Tesla owners has been severely rate limited by Tesla and we are only allowed to make a limited number of calls per day and vehicle, which in turn has lead to our servers getting blocked entirely.
Currently the Tesla live data will be limited to one update per minute to save on calls and many of you will have to Unlink and Link your vehicle again to regain live data.
Fortunately all settings, calibration and previous data for your car in ABRP will remain.
Johannes
Thanks for the fix. Does that mean, that ABRP connection over the air via Tesla are unstable, and if so, when do will you provide a more stable solution?
Thanks and kind regards
Bo_ABRP
We will continue and reach out to the Tesla Fleet API team to get this solved ASAP.
Johannes
Again disconnected.
Would like to get refundet part of My subscription fee please.
Such problems are not part of our agreement on how ABRP works.
Thanks and kind regards.
Linda
Hi Johannes
If you want a refund you need to contact support through the app. Go to the settings and scroll down to Support & feedback.
Katya_ABRP
Merged with: Connection Error
Tolga Özhan
Over the air live data connection form Tesla model Y is unsuccessful from today.
Zerbin Singleton
The live link stopped working, and when I tried to relink it I got the error message unexpected error has occurred
1627046
5.0.9
Katya_ABRP
Merged with: 2017 Model S 75D link won't work
Katya_ABRP
Merged with: Tesla API
Maxim Makarenkov
Second day, the car does not connect to the Tesla account. Writes unexpected error.
Daniel (ReyDaNap)
Can‘t connect to my Tesla since 2 days. „unexpected error“.
Katya_ABRP
Merged with: Tesla - No Connection
Johannes
The connection stopped yesterday during a trip, Oct 1, 2024 at 1 pm MEST, thus sleeping mode is not the reason for disconnecting.
Reconnection failed, too, as many others already have posted here recently.
Thanks for fast solution and kind regards
Katya_ABRP
Merged with: Tesla model S disconnected during drive
acid
For me it is up and running. Thank you!
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
Linda
Status changed to: User Feedback
Linda
Hi
We are working on fixing this issue. We will send out an email during the day with an update to all of you who have a Tesla.
TheNewHP
status.iternio.com/# Status page acknowledge on-going issue
Karl Haslbauer
I'm seeing the same thing.
Greg S (EVguy)
Just checked, my car is still on 2024.26.100, so it’s not the Tesla software upgrade causing the issue. I’ll cancel my ABRP subscription if this is not fixed soon.
Robert Lidak
Hi. The same story.
For a few days now, I've been having trouble connecting my Tesla to ABRP. Everything was fine, and suddenly there's no connection. I've tried deleting the car, re-adding it, removing the app, logging out of it, and nothing seems to work.
TheNewHP
This morning 2024.32.6 was installed on my Tesla model 3. Since the installation, I face this issue too. Deleting the access in my Tesla account didn't solved the issue. Several tries from Android and iOS, resulted in the aforementioned error. Very inconvenient no trip registration.
Greg S (EVguy)
I also deleted the permissions in my Tesla profile and tried to connect from the start. Same error as everyone else.
Mateusz
Same story here. Unlinking and linking again gives an „unexpected error”. Also the email from tesla about granted access for abrp came but app still is not linked. Multiple attempts to link gives the same error.
Johannes
Connecting via TRONITY-App works fine, however, a direct connect would better.
Thanks for a solution ASAP.
Gary Strydom
Same here
Patrick Dressel
Same here but still 1 day. Cannot reconnect to Tesla
Daniel (ReyDaNap)
Also deleting the old connection and reconnecting doesn‘t help.
Johannes
Same with my account at same car :-(
Reconnection unsucessfull, too.
The connection stopped yesterday during a trip, Oct 1, 2024 at 1 pm MEST, thus sleeping mode is not the reason for disconnecting.
Thanks for fast solution and kind regards