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ABRP does not load or allow route planing

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Bert Hogendoorn

ABRP does not load or allow route planing, when using Chrome on Windows 10 pc, strange it continues to work on my Android Table. I can access my profile, car info but cannot not enter a new route or even pull up my saved routes.

I'll try using the Tesla broweser.

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Linda

Status changed to: Done

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Linda

Status changed to: User Feedback

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Linda

Hi Bert
Can it be a setting in your computer because we are using Chrome here at the office without any problems.


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Bert Hogendoorn

I have tried uninstalling Chrome, dumping cache, login and logout of ABRP, nothing works, still have the Route Planner input screen that cannot be accessed, see attached screen shot image.


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Linda

Hi Bert
There was no screen shot attached.


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Bert Hogendoorn

Hi Linda, found a way around, I selected another way point directly on the map, added it and my Route planner refreshed with the normal screen, rather than just blank, strange issue though.


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Bert Hogendoorn

Looks like ABRP no longer support Chrome, not great!


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Bert Hogendoorn

I Just checked the Tesla and it works so issue must be with Chrome.