ABRP 4.3.0 resets or overwrites various settings again and again

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TomTomZoe

iPhone 11 Pro iOS 16.1.1, iPhone X iOS 16.1.1, iPad mini 5 iPadOS 16.1.1
I am using ABRP on three different devices with two vehicles.

ABRP 4.3.0 (1337) resets various settings to default or undefined every now and then.

Also, when switching from one to another stored vehicle, the values of the other vehicle are often overwritten with the values of the previous vehicle, this should not be!

It concerns the settings
- charging stops
- charging cards
- Type of chargers
- network preferences
- minimum charger stalls
- Destination arrival SoC
- Charger arrival SoC
- Charger max SoC
- Charging overhead
- Maximum speed
- initital vehicle temperature
- extra weight
- Avoid on route

2022-11-26 -

Activity Newest / Oldest

Katya_ABRP

This ticket has been moved to our new feedback portal;
abrp.featurebase.app/en/p/abrp-430-resets-or-overwrites-various-settings-again-and-again-2

Katya_ABRP

Status changed to: Closed

TomTomZoe

Problem is solved with V4.3.3.
Can be closed.

Katya_ABRP

Merged with: Max speed at 22mph

Mark Norman

With the latest version (4.3 I think) the max speed setting for my Tesla model 3 keeps resetting to 22 mph.

Mattias_ABRP

Status update for these settings issues:

we have solved, and it's already live, a bug related to switching vehicle which could re introduce bad settings. This solves some of the issues below and might solve many of the once we could not find issues with.

- charging stops - Could not find an issue*
- charging cards - Fixed, will soon be available in apps
- Type of chargers - Fixed should work now
- network preferences - Could not find an issue*
- minimum charger stalls - Fixed, will soon be available in apps
- Destination arrival SoC - Could not find an issue*
- Charger arrival SoC - Could not find an issue*
- Charger max SoC - Could not find an issue*
- Charging overhead - Could not find an issue*
- Maximum speed - Could not find an issue*
- initial vehicle temperature - Could not find an issue*
- extra weight - Fixed, will soon be available in apps
- Avoid on route - Fixed should work now

For you who still experience issues with any of the settings we could not find issues with (or any other settings for that matter) please notify here and we will look directly.

Note that the once marked with "Fixed, will soon be available in apps" is solved but the fix has not yet reached production/the apps but will soon.

* this issue might have been related to vehicle swap. In that case they should be fixed now but we could not find the issue when trying these issues out as a vehicle swap was not made in the testing.

TomTomZoe

I've retested ABRPV 4.3.2 (1979) several times on my iPhone and iPad and on the ABRP Website, changing between my two cars back and forth:
- charging stops - is fixed
- charging cards - is fixed
- Type of chargers - seems to be fixed
- network preferences - is fixed
- minimum charger stalls - is fixed
- Destination arrival SoC - is fixed
- Charger arrival SoC - is fixed
- Charger max SoC - is fixed
- Charging overhead - is fixed
- Maximum speed - is fixed
- initial vehicle temperature - is fixed
- extra weight - is fixed
- Avoid on route - is fixed

So at the moment all these settings are no longer lost or changed by themselves.

Now ABRP is useable again. :-)
Thank you very much.

Katya_ABRP

Merged with: Settings getting lost

Hans-Jürgen Schumacher

My settings like battery parameters, charging cards etc getting lost again and again

Mattias_ABRP

Hey Hans-Jürgen, I see you wrote this same as my update when we did the backend change that might solve this issues. So just want to verify. If you open the app today and edit these settings will they reset or change to something else or is the issue fixed?

Many thanks for your time reporting these errors to us!

Hans-Jürgen Schumacher

Now it looks fine for me, thank you

Mattias_ABRP

Hey,
the following settings has been identified as not working and we are working ot have them fixed in the very near future:

- Charge Cards : abrp.upvoty.com/b/report-a-bug/add-card-window-shows-cards-as-selected-which-havent-been-selected
- Type of chargers: often cleared with no selections
- Minimum charger stalls: Sets to 1
- Avoid on route: All items are reselected

If anyone knows that any other settings is not working please comment and we will try to take a look at and solve them directly.

Tobias Breitwieser

For me also Voice Guidance and Include street names resets frequently and how the map is viewed by default.

TomTomZoe

Hi Mattias
In my initial post there are 13 items listed which are not handled correctly.

Mattias_ABRP

Hey Thomas, we went over these 13 items and tried to induce errors and we only had issues with the 4 settings I mentioned. If others of these 13 is still a problem please advice and we will look into it. If you have a way to reproduce them it's brilliant. Like the one you have for charge cards, super!!

Hans-Jürgen Schumacher

Extra weight is gone, minimum stalls also gone

Mattias_ABRP

Extra weight issue been fixed recently but unfortunately it's not in production yet.

The for extra weight is saved and used in the plan but when you reenter the app or refresh the page it will display 0 but the actual value entered we will use in calculations so if you need to enter extra weight do so and it will reflect in the plan and soo it will also reflect in the input field.

Hans-Jürgen Schumacher

@abrp: please fix this issue, i will stop using abrp otherwise, dont like to set the same settings over and over again, thank you and please improve your product testing before deploy

Mattias_ABRP

Hey Hans-Jürgen, we are truly sorry for this inconvenience. We made a major update of how we handle settings which lead to these issues but we hope to have all solved soon. I just posted a comment in this thread with some settings we will fix tomorrow. Is there any settings despite this that you face issues with?

Hans-Jürgen Schumacher

Please see initial post from TomTomZoe, i have pronlems with the same settings

TomTomZoe

Hi Hans-Jürgen
You have the same issue like me and many others.
Please vote for it:
abrp.upvoty.com/b/report-a-bug/abrp-430-resets-various-settings-again-and-again/

TomTomZoe

ABRP V4.3.2 (1975) iOS and Web
have still the same issue.

TomTomZoe

A visible improvement of the problem with the last update: undefined values stopped occurring recently, but still zero values or wrong values or loss of CCS and avoidance of highway etc. setting.

The most annoying thing is that the avoid highway option keeps being turned on by itself and the CCS option keeps getting turned off.

TomTomZoe

iOS ABRP V4.3.2 (1966)
Still the same issue for me.

TomTomZoe

Every now and then I get a message saying I didn't set the basic settings correctly. Sure, ABRP put them wrong themselves :-(

Bo_ABRP

We have just pushed 4.3.2 for release on Polestar and iOS/Android - that should have solved the problem. Let us know!

John M

I’m getting the same 22mph problem with Polestar 2. On V4.3.1 (1947).

TomTomZoe

ABRP V4.3.1 (1951)
Still the same issue for me. Identical test as two days ago:
Switching back and forth between cars changes nearly all settings to undefined, zero or other values.

So for every use of ABRP I have to check all settings, this is cruel.

TomTomZoe

Unfortunatley not for me.
Today I use iOS ABRP V4.3.0 (1941).

Initial situation: I've set all settings correct for my Opel Ampera-e.

Then I switched to our Opel Corsa-e and configured the correct settings for the Corsa-e.

After that I switched back to the Opel Ampera-e again, and now most settings for the Ampera-e are undefined, zero, wrong or unset. :-(

Bo_ABRP

Can you still reproduces this from version 4.3.0 build 1941?

Mark Norman

I’m on 1939, how do test it on 1941?

TomTomZoe

Hi Mark
Just restart the App, the actual version is 4.3.0 (1941)

Katya_ABRP

Force quit / kill the app and start it again. You should get the more recent version then.

Bo_ABRP

Status changed to: In progress

Bo_ABRP

The switching between vehicles issues should be solved by now from build 1941.

TomTomZoe

Hi Mark
Seems to be the same issue like here:
abrp.upvoty.com/b/report-a-bug/abrp-430-resets-various-settings-again-and-again/

TomTomZoe

According to a developer, the bug should be fixed with V4.3.1 soon.

Joachim Buhl

This setting is getting reseted all the time. I set it to 4 and after the next calculation it is 1 again.
Bug also exists in a former release, was than solved and is now back again.

Katya_ABRP

Merged with: Minimum charging plug number

Katya_ABRP

Merged with: Cars switching

Mark Norman

I have 2 cars setup in ABRP a VW and a Tesla. When I try to switch vehicles to the Tesla, the app resets it to the VW numerous times. After 2-5 times switching, it will stay on the Tesla.

Katya_ABRP

Hi Mark,

I can't check your current account settings since your account on Upvoty isn't linked to any ABRP account.

Do you perhaps keep plans open in multiple tabs or windows in your browser? If so, it's possible that settings could be overwritten when opening a plan with older settings.

/Katya