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Electrify America status not updating (including unavailable sites)


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Frederic Berger

There is no Live status update of charger availability for the Electrify America network. App shows Status Unknown for all EA chargers.
What is even worse is that EA sites that are completely down are not even flagged as such (e.g Wytheville, VA site is now under construction but still showing with Status Unknown in ABRP.
As a Volkswagen driver using EA exclusively there is no reason to keep a paying a subscription to ABRP unless this gets resolved.

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Katya_ABRP

Post moved to this board

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Linda

Status changed to: In progress

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Frederic Berger

Hi Linda, thanks for your answer. Do you have an estimated date for when this will be fixed?


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Linda

I'm sorry but I don't have a date.


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Linda

Status changed to: User Feedback

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Linda

Hi Frederic
Unfortunately we are not getting status from EA right now but the company we are working with is working on this.